Alarm Dispatcher in Birmingham, AL at Volt

Date Posted: 11/6/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    11/6/2019
  • Job ID:
    205136
  • Pay Rate
    $13.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    770-393-4954

Job Description

VOLT WORKFORCE SOLUTIONS IS NOW HIRING...

Alarm Dispatchers in Hoover, Alabama...

This opportunity is to work in our Alarm Monitoring Center as an Alarm Dispatcher.  You will be expected to monitor incoming alarms and answer telephone calls and respond as required.  Our Alarm Monitoring Center is a 24-hour/7 day environment and our employees work various shifts to ensure our operations run smoothly.

Shifts: 3pm-11pm and 11pm-7am

Essential Job Duties:

•         Respond to alarms and accurately document each step for historical records

•         Dispatch police, fire or guard service as necessary

•         Maintain an investigatory mindset to troubleshoot incoming alarms opportunities

•         Notify customers of alarm problems

•         Answer incoming customer and technician calls and assist as applicable

•         Monitor and protect integrity requirements for a secured facility

Minimum Skills & Qualifications:

 Minimum of high school diploma required.  Associates degree or 4 year college preferred.

1-3 years relevant education and/or work experience in the following fields:

  •  Administration of Justice
  •  Public Safety
  •  Physical Security
  •  Cyber Security
  •  911 Dispatch
  •  Corrections Officer
  • Collections agent

 Must be able to prioritize, multi task and have an investigatory mindset to troubleshoot during active alarms

 Must be able to follow written and verbal instructions

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It is the policy and practice of Volt Workforce Solutions to offer equal employment opportunities to all qualified persons regardless of race, color, sex, age, religion, marital status, national origin, veteran status, or disability to the extent provided by law.

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