Analyst, Senior Technical Support II in Cincinnati, OH at Volt

Date Posted: 10/29/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    10/29/2018
  • Job ID:
    146049
  • Pay Rate
    $0.0 - $30.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    619/471-1480

Job Description

Volt is seeking a Technical Support Analyst II, for our client in Cincinnati.

Support largely includes remote, phone, and web-based help desk support, as well as some in-person support of associates. You are expected to have advanced troubleshooting skills and the ability to utilize multiple resources to determine the final resolution to technical support issues.

You must be flexible and willing to work extended hours when necessary.

Education

  • AA/AS degree or equivalent applicable work experience is required.
  • BS/BA with an emphasis in Information Systems is a plus.

Experience

  • 3-5 years in customer service is required.  
  • A+ certification is required.
  • Network+ certification is a plus.

Please call for a complete job description!

Volt is an Equal Opportunity Employer