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Application Administrator in Rancho Cordova, CA at Volt

Date Posted: 11/15/2018

Job Snapshot

Job Description

Volt has an opening for an Application Administrator for a client in Rancho Cordova, CA. We are looking for someone with technical knowledge in a customer support role. You will support onboarding, troubleshooting, testing and configuring. Volt's Client is the leading provider of vision care and coverage and they are committed to providing superior eye care and services that create members for life.

In this position, the Application Administrator performs a variety of routine data entry, database maintenance, and reporting activities in accordance with established Onboarding procedures, ensuring technology needs are met. 
 

Essential Functions 

  • Responsible for proper data collection, data management services, and enforcement of policies and procedures for internal and external resources to ensure compliance with onboarding standards 
  • Ensures timely access and review of evaluative information about client service and overall delivery effectiveness. 
  • Identify, troubleshoot and report data related issues 
  • Consults with internal business partners on data problems and assists in developing solutions 
  • Performs required system testing to ensure systems are functioning properly according to specification and end user requirements 
  • Manage and coordinate with applicable divisions to ensure all updates are properly installed and deployed within training and demo environments 
  • Perform recurring administration to ensure user accounts are updated per system guidelines 
  • Ensure documentation is kept updated to support internal processes 
  • Assist with ad-hoc projects and initiatives as needed within the Onboarding Team. 
     

Job Specifications 

  • Bachelor’s Degree in technology related field or equivalent experience. 
  • Three years of experience supporting business applications and systems. 
  • Understanding of relational databases. Knowledge of the impacts and integration between multiple systems 
  • Experience and knowledge extracting data from relational databases as well as spreadsheet applications and manipulation of spreadsheet data 
  • Ability to deliver world-class Customer Service 
  • Demonstrated strong planning, organization and time management skills. 
  • Must demonstrate a high-level of attention to detail 
  • Ability to multi-task and work in a team environment in a fast paced and time sensitive culture. Must have ability to prioritize work load to meet the team’s objectives/timelines
  • Ability to regularly exercise discretion and independent judgment as this role works with confidential information on a regular basis

Please note the following:

  • This is a W2 position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors

In today's job market, "who you know" matters more than ever - and that's why you should get to know Volt. We're one of the world's largest recruiting companies, yet our success is built one successful placement at a time. Each of our recruiters has niche industry expertise, committed to connecting top talent with respected companies.

Through Volt's Military Heroes Program, Volt secures the talents of American's veterans and encourages their dependents and spouses to contact Volt. Volt is a member of the Military Spouse Employment Partnership and is proud to support the Wounded Warrior Project.

http://www.voltmilitary.com/site/8417/commitment.html

For more opportunities, connect with us online at volt.com/NorCal.

Volt is an equal opportunity employer

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PLEASE NOTE: When calling in for this position, please call our Recruiter at: (916) 923-0544.  Thank you