Bilingual Admin Assistant in Austin, TX at Volt

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Austin, TX
  • Duration:
    16 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $12.0 - $13.5/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is supporting a life insurance company. Their operations extend globally to domestic and foreign markets. Their mission is to provide high quality insurance products on a global basis to meet the financial security needs of well-defined market segments. They provide professional and friendly service to our policyholders and agents and are responsive to the needs of our employees, shareholders and the community.


  • Payment verifications and receipts
  • Receives, processes & codes credit reports
  • Writes suspense tickets for lapsed or other rider policy payments
  • Address or mode changes
  • Process collection items
  • Orders duplicate receipts for Latin America
  • Orders refund checks
  • Works as liaison between international agents and NWL
  • Works closely with International POS and International Marketing
  • Enters payments for conversions, additions of trailer and other policy changes               
  • Research missing premiums or misapplied funds
  • Reconciles clearing accounts for general ledger
  • Serves as translator as needed
  • Serves as backup for returned checks
  • Perform other duties as assigned


  • Bilingual in Spanish
  • Strong Organizational skills
  • Efficient in Excel and Office
  • Strong Communication skills
  • Previous Customer Service and/or office administration
  • Quick learner