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Bilingual Customer Service Rep in Miramar, FL at Volt

Date Posted: 6/12/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Miramar, FL
  • Duration:
    24 weeks
  • Date Posted:
    6/12/2019
  • Job ID:
    180994
  • Pay Rate
    $12.85 - $13.85/Hour
  • Contact Name
    Volt Branch

Job Description

Volt is seeking a Customer Service Representative Bilingual (Spanish/English), to join our team working with our client, a leading health insurance provider in Miramar FL. This is a temporary assignment with the possibility of converting to client's staff, depending on factors such as attendance and performance.

Details

Pay: $13.85/Hr

Hours: Monday through Friday, 8:00am - 4:30pm OR 8:30am - 5:00pm OR 9:30am - 6:00pm Duration: 6 Months

 
Job Duties and Responsibilities

The Customer Service Representative represents the company by addressing incoming telephone, digital, or written inquiries. CSR may be responsible for part or all of the following:

  • Performs basic administrative, clerical, operational, customer support, and computational tasks
  • Addresses customer needs which may include complex benefit questions, resolving issues, and educating members
  • Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it
  • Escalates unresolved and pending customer grievances

QUALIFICATIONS (Education, Experience, And Certifications)

  • High School Diploma or equivalent as well as 2 years of customer service experience or Strong customer service orientation
  • Strong attention to detail
  • Have solid typing and computer navigating skills
  • Capacity to multi-task, including use of multiple computer applications simultaneously and effective verbal and listening communication skills are a must
  • ***Fluency in Spanish required***

If this looks like a great job for you, APPLY NOW and call 512-362-5245 to follow up on your application. We look forward to speaking with you! Reference job 180994 when you call.

VOLT IS AN EQUAL OPPORTUNITY EMPLOYER