Bilingual Korean VIP Concierge in Santa Ana, CA at Volt

Date Posted: 10/29/2019

Job Snapshot

Job Description

Volt has partnered with a leading automotive manufacturer in Fountain Valley to help identify a Bilingual Korean VIP Concierge to work in their vehicle administration department.

In this role you will:

  • welcome VIP customers upon entrance, telephone or by email to assist them with their vehicle arrangements
  • act as point of reference for VIP’s who need assistance or information
  • understanding customers’ needs and providing them with personalized solutions per department policies
  • anticipate VIP needs in order to accommodate them and provide an exceptional guest experience
  • coordinate various VIP vehicle requests and make arrangements to transport them to various locations
  • answer phones and email inquiries from potential guests
  • ensure that VIP assigned parking spaces are cleared of any occupants
  • maintain VIP vehicles, including washing, fueling, registration renewal stickers, toll road transponders, insurance cards, assist with luggage
  • develop and utilize various ad hoc reports to monitor, control, track, and resolve accuracy/time sensitive issues
  • during VIP downtime assist the department as needed
  • expedite VIP vehicle orders through Port as needed
  • meet confidential/celebrity customers for the VIP

Must be able to speak, read and write Korean. To qualify you must have superior communication and customer service skills, preferably with a concierge or hospitality background. Must have proficient computer skills.

Pay is based on experience. Hours are full time, M-F form 8am – 5pm.  Position is temp in nature, expected to last 5 months, possibly longer and also offers a foot in the door of a top organization always hiring on our talent.

To apply, submit resume today. Volt is an Equal Opportunity Employer.