Bilingual Onsite Manager in Tolleson at Volt

Date Posted: 9/15/2020

Job Snapshot

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Job Description

Volt has an exciting opportunity for a dynamic, client facing, customer focused, leader. The position is an inhouse Volt opportunity working onsite at a high profile account in Phoenix, AZ. The Bilingual On-site Manager works on the customer's premises as the staffing and management support for all field employees on assignment at Volt's customer location fostering a positive working relationship. Responsible for direct management of On-site field employees including recruiting new employees.
Essential Duties and Responsibilities:

  • Act as liaison for Volt and represent Volt and the client in a professional, courteous and knowledgeable manner.
  • Meet with client managers and potential clients on a regular basis to monitor quality, assess upcoming needs, current service level, new or changing issues in the department, staffing opportunities, etc.
  • Build a client specific recruiting strategy with actionable recruiting plan for each client location, update at least quarterly.
  • Recruit on all open requisitions and ensure client requisition SLA's are met.
  • Design creative solutions to meet customer challenges, increase margins/business, and improve retention.
  • Create growth and work to identify additional sales opportunities.
  • Create a positive working environment for Volt contingent employee's by creating relationships with employees.
  • Work with client managers to address employee relations issues in a confidential and objective manner and address, investigate and resolve employee relations issues.
  • Ensure compliance with workplace laws, including EEO, wage and hour and workplace safety. Follow proper reporting of workplace injuries. Provide appropriate injury avoidance and safety training.
  • Monitor and ensure compliance with Volt and client policies and procedures.
  • Proper documentation of reasons for termination and ensure requests from Volt's unemployment vendor are responded to timely. Document all personnel issues and maintain personnel files up-to-date.
  • Conduct all on boarding processes including orientations.
  • Conduct all off boarding processes including termination exit interviews.
  • Ensure accurate pay/bill processes.
  • Coordinate Quarterly Business Reviews to promote Volt.
  • Provide client with reports and information as required and in a timely manner.

Position Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • 2-3 year's recruiting/HR/ER experience required
  • Bilingual Spanish required
  • 3 years experience in a customer service environment.
  • Previous experience in Human Resources or related post-secondary education and/or equivalent business experience.
  • Associates Degree or Bachelor's Degree in comparable field preferred. An equivalent combination of education and experience may be considered.

Volt is an equal opportunity employer