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Business Specialist in Rancho Cordova, CA at Volt

Date Posted: 6/10/2019

Job Snapshot

  • Employee Type:
  • Duration:
    8 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $25.44 - $36.35/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt has an opening for a Business Specialist for a client in Rancho Cordova, CA. We are looking for someone with experience in heavy documentation and business process experience.  Volt's Client is the leading provider of vision care and coverage and they are committed to providing superior eye care and services that create members for life.

Could have potential for extension, as well as conversion. Heavy documentation and business process experience.


General Summary 

Under supervision, provide business area expertise to other business partners. Work closely with project team members and others to analyze alternatives and implement approved changes to current systems and processes. 

Essential Functions 

Maintain and provide knowledge of the utilization and function of the current systems and processes at Client to support business needs, projects, and issue research and resolution. 

Work with project teams to analyze current processes and systems and formulate alternative methods to improve accuracy, efficiency and cost effectiveness. 

Develop business process and procedure mapping within the assigned business area. 

Coordinate and gather information from other departments as necessary. 

Perform backup support and act as point of contact for other departments and other representatives in discussing proposed changes and the impacts to existing systems and processes. Coordinate responses giving estimated resources required to accomplish the proposed changes. 

Job Specifications 

Bachelor’s Degree in Business Administration or related field or equivalent work experience 

One year experience utilizing current products and systems at Client, both manual and automated components 

Ability to research processes, analyze problems, and define system or procedural solutions 

Excellent verbal communication skills. Ability to speak in group situations with clear and concise communication regarding project issues and status 

Excellent written communication skills. Ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences 

Ability to organize individual responsibilities for multiple projects, resulting in the timely and accurate completion and delivery of project tasks 

Ability to gather and understand resource information from a variety of sources, including interviews, researches and reports 

Proficiency with word processing, flowcharts, and spreadsheet applications 

Excellent interpersonal skills to foster cooperation amongst business partners and coordinate internal as well as external resource/workload 

Regularly exercises discretion and independent judgment the in performance of his/her job duties.

Assisting Product Management team in the setup and configuration of Academy 360 learning management system, webinar scheduling and administration, and workshop tracking and coordination with events team, sales operations and sales teams.

Develop and document processes for administration and data management for user participation records.

Initiate triggered communications through the marketing team. Create process for certification and course completion tracking.

Establish best practice for contact updates in Salesforce platform. Reporting and performance metric reporting to cross functional team.

Please note the following:

  • This is a W2 position.
  • Direct inquiries only.
  • No 3rd party submittals please.
  • This position is not available for Corp-to-Corp.
  • This position is not available for Associate Vendors.

In today’s job market, "who you know" matters more than ever - and that is why you should get to know Volt. We are one of the world’s largest recruiting companies, yet our success is built one successful placement at a time. Each of our recruiters has niche industry expertise, committed to connecting top talent with respected companies.

For more opportunities, connect with us online at

Volt is an equal opportunity employer

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