Call Center Representative in Frederick, MD at Volt

Date Posted: 8/21/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Frederick, MD
  • Job Type:
  • Duration:
    16 weeks
  • Date Posted:
    8/21/2018
  • Job ID:
    122337
  • Pay Rate
    $15.0 - $17.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    919/829-1660

Job Description

Volt has been a leader in the Staffing Industry for 60 years and currently has more than 100 branches nationwide to serve both our clients' and candidates' needs. We connect office professionals with leading employers in the area. Whether you are looking for a contract/temporary position or a direct hire, we are here to serve you. Find out more about us by visiting www.volt.com.

Volt is an Equal Opportunity Employer.

Volt is currently recruiting for experienced Call Center Reps for a client in Frederick, MD. The right candidate will have experience in the following:

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Must have previous call center experience, MS-Excel,  basic data entry, and abilities to navigate through email.