Call Center Service Associate in Newark, NJ at Volt

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Newark, NJ
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $14.0 - $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is looking for outgoing and motivated customer service professionals with experience within the healthcare industry.  

Over 10 positions open- please review job details below and apply directly to this posting to be considered.

  • Strong Excel/Access skills are required.
  • Candidates will need to have good relationship and negotiation skills as they will reach out to provider offices to get them to respond to concerns and needed data
  • Experience in credentialing or provider network management would be a plus
  • Perform other relevant tasks as assigned by management.



High school degree or equivalent required.

Some college preferred.

Some experience in a call center or customer service role within the health insurance industry required.
Knowledge: Medical terminology and medical billing coding preferred

Skills and Abilities:

  • Excellent Customer Service skills including the ability to manage and diffuse irate calls
  • Ability to work in a high pressure, fast pace environment
  • Keyboarding proficiency
  • PC proficiency
  • Strong verbal and written communication
  • Interpersonal skills (i.e. active listening)
  • Investigative and analytical skills
  • Ability to multitask
  • Time management skills
  • Flexibility and adaptability
  • Ability to work effectively within a team environment

Our Recruiter, Michelle Bourland, will connect with you directly after reviewing your resume.

Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a friendly staff committed to helping you take the next step on your career path.  

Volt is a global leader in the staffing industry and has earned its reputation as a staffing industry leader by making sure our clients make the right hire, every time. We provide proven, flexible recruiting and workforce management solutions to companies of all size, from innovative startups to Fortune 500 clients.

To see all of our job postings, visit To learn more about Volt visit

Volt is an Equal Opportunity Employer.