Call Center in Minneapolis, MN at Volt

Date Posted: 5/17/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
    5/17/2018
  • Job ID:
    115908
  • Pay Rate
    $15.0 - $17.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    651/633-0013

Job Description

Customer Service/ Inside Sales Openings- Plymouth, MN

Do you enjoy helping people and delivering exceptional customer service?

Volt Workforce Solutions has partnered with a company in the Plymouth area who is seeking both a Call Center Representative and a Inside Sales Representative.

Please see below for details!

Job Duties:

Call Center

  • Call center agents are responsible for order entry, product inquiries, and any incoming general customer service calls.
  • Handle incoming queue calls from a customer base that is primarily comprised of Law Enforcement Departments
  • Supporting the sales and product questions related to website
  • Entering all incoming fax information and mail orders into the processing system
  • Work Saturday shift in the showroom
  • Serve as the backup for the Inside Sales Rep

Inside Sales

  • Deliver face to face customer service
  • Provide product information to customer in the showroom
  • Stock the merchandise
  • Create orders
  • Help create quotes for orders
  • Create and finish purchase orders
  • Serve as the back up for the Call Center Agent

Shifts:

Call Center: Tues-Fri 9AM-6PM Sat 9AM-2PM

Sales: Mon-Fri 9AM-6PM

Pay: $15-$17

Contract to hire

Qualifications:

Call Center

  • Inbound call center experience
  • Strong communication skills
  • Excellent customer service
  • Data entry skills
  • Eager to learn

Inside Sales

  • Strong retail sales background
  • Personable and easy to approach
  • Excellent customer service
  • Ability to quickly learn products and provide sound advice to customers