CareLine Receptionist in Bloomington, MN at Volt

Date Posted: 3/30/2018

Job Snapshot

Job Description

Do you enjoy working in Healthcare and want the opportunity to work first hand with patients?  Do you have previous experience working in Customer Service? 

Volt is now hiring Customer Service Representatives in the HealthPartners Careline Department in Bloomington, MN.

There is no face to face contact in this position, you would be working on the phones and computers to service patients who are calling in for the nurses needing assistance in this fast paced call center environment.

General Job Duties Include:

  • Answering all incoming calls to CareLine (nurse line)
  • Documenting telephone encounters in EPIC software and routing to Careline nurses
  • Transferring calls on the urgent/emergency list directly to nurses
  • Setting up urgent rides after hours
  • Multitasking in fast paced work environment

SCHEDULES: Part-time evenings, 3PM-11PM and Part-time days 7AM-3PM (including every other weekend)

PAY RATE: $18.33/Hour

START DATE: ASAP

HOW TO APPLY: reply to this posting, e-mail your resume to voltonsitestaffing@healthpartners.com or call us at 952-883-5544

Requirements:

  • Must be 18 years of age or older
  • High School Diploma or GED
  • 3+ years of Customer Service Experience
  • Medical Terminology experience
  • Typing data entry - 6000 keystrokes