Claim & Benefit Processor 1 - CW in Altavista, VA at Volt

Date Posted: 10/5/2020

Job Snapshot

Job Description

Claim & Benefits Processor

AltaVista, VA

6-Month Opportunity

$16 Hourly

Summary: The main function of the Benefits Processor is to analyze disability claim information, make benefit decisions and payments on lower liability claims; administer low maintenance claims; provide administrative support for the department's management of disability claims including the set-up and distribution of new claims; provide responsive customer service to claimants, policyowners, Benefits staff, and group offices.

Great opportunity to gain a wide-range of experience in a large Insurance and Financial service provider! 

Key objective for the Role:

  • Investigate, secure and analyze information pertaining to insured’s eligibility for life benefits; identify file/fact/contract discrepancies and outstanding issues and secure additional documentation as needed while investigating within prescribed time frames.
  • Independently make and communicate claim decisions and issue correct benefits for new and pending claims.
  • Proactively communicate and respond to claim inquiries from insureds, beneficiaries, policyholders and internal stakeholders; resolve issues through effective oral and written communication by involving appropriate people within, or outside the department or company; effectively and professionally represent the company in all interactions.
  • Establish, maintain, and update files, databases, records, and other documents for recurring internal reports.

Position Requirements:

  • Ability to Multitask and think independently
  • Strong attention to detail
  • Accurately type 35+ WPM
  • Excellent customer service skills
  • Must have strong communication skills both written and verbal
  • Pre-employment screenings: Drug Screen, Background Check and Education Verification.
  • Claims experience is a plus!

Education: High School Diploma required, bachelors or associates degree preferred. Prior experience in billing, accounts payable, claims and loans, or customer service a plus. 1-2 Years' experience.

How to Apply:

For immediate consideration please apply directly online

Volt is an Equal Opportunity Employer.

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