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Client Comm & Service Spec in Portland, OR at Volt

Date Posted: 3/15/2019

Job Snapshot

Job Description

Client Communications & Service Specialist

Pay rate- $18.50

6 Month Contract – Possible Temp to Hire

Great opportunity to gain a wide-range of experience in a large Insurance and Financial service provider! 

What is in it for you:

  • Work in the heart of downtown Portland
  • Close to public transportation
  • Local company that supports communities where we live and work
  • Supportive team environment
  • Consistent work schedule- Weekends Off

Key objective for the Role:

  • Respond to a wide variety of customer service inquiries via the policy administration 800 line and e-mail alias.  Promptly and accurately summarize information about individual disability and ported life products.  Provide callers with guidance completing forms, understanding plan provisions and procedures for effecting policy changes.
  • Process routine and moderate complexity policy changes including name changes, beneficiary designations and agent of record changes.  Ensure work is completed in accordance to internal and regulatory guidelines.
  • Support divisional projects as assigned.

Position Requirements:

  • Express ideas clearly both in written and oral communications, excellent time management skills, problem solving and strong customer service orientation.
  • Aptitude for Microsoft Office Suite; developed knowledge of Microsoft Excel and Outlook. 
  • Two to four years’ experience in a high-volume customer service, insurance, banking or accounting environment.
  • Pre-employment screenings: Drug Screen, Background Check and Education Verification.

Education:

Bachelor’s degree in Business, Accounting, Finance or Economics.  Or related field or 1 to 2 years equivalent experience. 

How to apply: Email Maureen Wehrley at mwehrley@volt.com or Liisa Erickson at lerickson@volt.com or call (503) 227-3332.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer