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Collections Representative -Home Infusion/ Specialty Pharmacy in Parsippany, NJ at Volt

Date Posted: 5/11/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    36 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $19.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Our client, a leading provider of performance management analytics, consulting, extended business office, and revenue recovery services to the healthcare industry is in need of Collections Representatives.  The representatives will be responsible for collections, account follow up, billing allowance posting for the accounts assigned to them

Duties and Responsibilities

  • Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites
  • Meets and maintains daily productivity standards established in departmental policies
  • Meets and maintains quality standards established in departmental policies
  • Uses the MPower workflow system, client host systems and other tools available to them to collect payments and resolve accounts
  • Adheres to the policies and procedures established for the client/team
  • Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methodologies
  • Perform special projects and other duties as needed.   Assists with special projects by utilizing excel spreadsheets, and the ability to communicate results
  • Identify and report underpayments and denial trends
  • Initiate appeals when necessary
  • Basic knowledge of healthcare claims processing including: ICD-9/10, CPT, HCPC codes as well as 1500 forms
  • Ability to analyze, identify and resolve issues causing payer payment delays
  • Act cooperatively and courteously with patients, visitors, co-workers, management and clients
  • Maintain confidentiality at all times
  • Maintain a professional attitude
  • Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.  Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties


  • 3+ years’ experience in Home Infusion and/or Specialty Pharmacy insurance collections, including submitting and following up on claims of medical billing work experience
  • Previous experience in Home Infusion and/or Specialty Pharmacy billing required
  • Knowledge of CPT and ICD-9/10–CM coding
  • Ability to work well individually and in a team environment
  • Proficiency with MS Office
  • Strong oral/written communication skills
  • Strong organizational skills
  • Strong Math skills
  • High School Diploma
  • Medical Billing and Coding certification preferred, but not required

Monday-Friday 8:00AM-4:30 PM (30’minute lunch)

Pay Rate:
$17.00-$19.00 /hr DOE 

Parsippany, NJ 

Contract -to- Hire 

Please submit your resume and our Sr. Recruiter, Jennifer Cremonesi, will connect with you directly after review. 

Volt offers competitive compensation, the chance to work with some of the world’s leading companies, and a friendly staff committed to helping you take the next step on your career path.  

Volt is a global leader in the staffing industry and has earned its reputation as a staffing industry leader by making sure our clients make the right hire, every time. We provide proven, flexible recruiting and workforce management solutions to companies of all size, from innovative startups to Fortune 500 clients.

To see all of our job postings, visit To learn more about Volt visit

Volt is an Equal Opportunity Employer.