Collections Service Representative in El Paso, TX at Volt

Date Posted: 3/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    El Paso, TX
  • Job Type:
  • Duration:
    8 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $13.3 - $14.3/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

A Collections Service Representative serves as a liaison between the member and the financial institution.  The successful candidate works independently with limited supervision in a high volume in-bound and/or outbound call center.  Responds to and resolves member inquiries, problems, and/or complaints while maintaining member relations.  A collections service representative (CSR), creates a memorable member experience through their professional interaction and commitment to the financial institution service promises.  Perform collection activity on past due accounts for consumer auto loans, credit cards, and/or overdraft accounts.  Ensures that actions are properly documented and records and files appropriately maintained.  Reviews delinquent accounts, determines financial institution's position and, as circumstances indicate directs and assists legal counsel in collections proceedings.  Ensures the financial institution's professional image is well maintained.  Education-High School graduate or equivalent. 

Volt is an equal opportunity employer.