Collections Specialist in Santa Barbara, CA at Volt

Date Posted: 11/10/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
  • Contact Name
    Volt Branch
  • Phone

Job Description

An excellent local company is looking for experienced Collection Specialist to become part of their team. Qualified candidate must have a minimum of 2 years experience in the collections field and must meet the following qualifications:

Role Description:

Essential Duties and Responsibilities:

Cash receipts
Oversees online payments, including setting up tenant portals and troubleshooting tenant online payment issues
Ledger audits
Research unidentified check
Collections-current residents
Collection-former residents
Processing 3-day notices and handling all calls related to 3 days
Generate and process rent reminders
Resident contact regarding ledger and financial issues
Enters ledgers comments in X after speaking to residents
Contact for Resident Managers regarding cash receipts and delinquencies
Negotiates payment arrangements and fee waivers when appropriate
Work with residents regarding security deposit inquiries (not dispute resolution)
Special projects as assigned by Trust Accounting Manager

Prior accounting experience including specific accounts receivable experience
Collections experience
Good data entry skills
Customer service experience
Detail oriented
Ability to handle multiple tasks
Works well under pressure
Excellent organizational and problem-solving skills
Ability to meet multiple deadlines
Good oral and written communication
Regular and prompt attendance
Ability to work cooperatively with others
Bi-lingual in Spanish a plus

Schedule: 8:00am to 5:00pm

Please send your resume to Yessica Velazquez at

Compensation: $20 to $23 per hour

For immediate consideration, please email your resume to or call our Santa Barbara Volt Workforce Solutions office, at (805) 560-8658, to schedule an appointment. 

Volt Workforce Solutions Is An Equal Opportunity Employer