Commercial Parts Specialist in Converse, TX at Volt

Date Posted: 3/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Converse, TX
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $18.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description


Job Title:    Parts Sales Associate

Department:    Parts

FLSA Status:    Non-Exempt

Shift: Monday-Friday 8:30am-5:00pm

JOB SUMMARY: The main responsibilities of the Parts Sales Associate are to generate and process retail and wholesale truck parts sales, follow up on any concerns or shop work order needs and provide proactive contact to both internal & external customers. 

ESSENTIAL DUTIES AND RESPONSIBILITES: This includes the following but is not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

•    Greet walk-in customers with a smile and provide friendly assistance
•    Dress appropriately as outlined in the Employee Handbook
•    Be professional when answering telephone calls and respond to customers' needs promptly and efficiently
•    Initiate orders in our computer system to process parts to shop work orders, sales invoices and process payments (cash, check, credit card)
•    Utilize aftermarket truck accessories and off road knowledge to upsell an order when appropriate
•    Understand the parts required on Service Body Equipment making it possible to fill customer orders 
•    Communicate with various Suppliers in a positive manner developing productive relationships with them
•    Tag each customer's order and notify the customer when part arrives
•    Follow up on expedited drop shipments to customers
•    Make sure each customer has a positive experience 
•    Complete all sales in a timely manner
•    Ensure that each item on display in our showroom is properly priced
•    Assist in cycle counts
•    Stock inventory when appropriate
•    Pay close attention to the details of the job at all times 

JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. 

•    Education and/or experience in parts sales
•    Language skills. Spanish bi-lingual is a plus
•    Mathematical skills
•    Must have exceptional POS and Inventory management computer skills 
•    Certificates, licenses, registrations 
•    Car, truck, and service truck parts and accessory experience preferred or demonstrate the ability to learn 
•    Must pass pre-employment drug test 
•    Must have excellent organizational skills

Physical Demands

This position requires lifting up to 50+ lbs unassisted, standing and sitting for long periods. Reaching overhead, bending, stooping and kneeling.

We offer competitive salary with incentive programs for additional earnings potential. This position is full-time.

Volt is an Equal Opportunity Employer.