Complaint Specialist in Los Angeles, CA at Volt

Date Posted: 6/25/2018

Job Snapshot

Job Description

Complaint Specialist, Admin with Medical Device experience or Entry Level Biomedical Engineer needed In Sylmar, CA!

  • Initiates and manages the complaint file, maintains accurate entry of complaints in the database, communicates to field representatives regarding information needed specific to product complaints (e.g.. physicians, hospital personnel, sales representatives, international offices).
  • Independently assesses the complaint to determine if a medical device report needs to be filed with various global regulatory agencies (e.g. FDA, ECA) and submits reports within required timeframe.
  • Diligent of any unusual trends in product complaints and communicates them with mgmt., complies with US FDA regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
  • Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors.
  • Performs other related duties and responsibilities as assigned.