Computer Repair Technician in Memphis, TN at Volt

Date Posted: 6/25/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Memphis, TN
  • Job Type:
  • Duration:
    68 weeks
  • Date Posted:
    6/25/2019
  • Job ID:
    184704
  • Pay Rate
    $0.0 - $11.66/Hour
  • Contact Name
    Volt Branch
  • Phone
    714-921-5481

Job Description

Volt Workforce Solutions is hiring a Computer Repair Technician for our client in Memphis, TN.  In this role you would work with both internal and external customers to determine the reason for equipment failure and work to repair the item.  This is an excellent opportunity to grow your career with a household name in the IT equipment and service field.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Analyze all information given to determine cause of unit failure and make appropriate corrective action to the customer's satisfaction
  • Must produce an average of 1 unit per hour worked.
  • Test and evaluate hardware/software to determine efficiency, reliability, and compatibility.
  • Maintain less than 2% QA rejection.
  • Will respond to both internal and external customers and team members.
  • Will analyze test data and make appropriate repair determination based on information collected.
  • After repair, the technician will ensure that the unit is operating within specifications and document results in Oracle, his or her findings and corrective action.
  • In order to provide beneficial historical information, the Technician will document in the customer database, detailed information regarding the repair work which was completed and the reason for the necessary repair, e.g., changed system board due to no power.
SKILLS AND ABILITY
  • Must be able to work assigned shift of 7 AM - 4 PM, Monday through Friday with occasional overtime, including weekends. Maintain good attendance and punctuality.
  • Knowledge of Windows 7, Windows 8, Windows 10, and use of diagnostic programs. Excel, Word, Oracle and Email programs
  • Knowledge of computer hardware and troubleshooting skills
  • Must be able to quickly and correctly identify common problems leading to proper analysis and repair.
  • Must show initiative in getting the job done right the first time with a high level of quality.
  • Ability to lift 10-35 lbs without assistance.
  • Ability to document findings and corrective actions in a clear and precise manor.
EDUCATION
  • 3 years mobile repair experience, A+ preferred.
  • High school diploma or general education degree (GED) is required.
  • Apple certified is a plus.
Pay Rate: $11.66/hr
Volt is an Equal Opportunity Employer