Contact Center Rep 1 in Hillsboro, OR at Volt

Date Posted: 10/7/2019

Job Snapshot

Job Description

Call Center - Contact Center Rep (Insurance Company) 

$17.00 per hour- 6-month contract opportunity

M-F Full Time (40 hours)

Work location: Hillsboro, OR

Free Parking, Steady Weekday Schedule, Weekends off, and no up selling or high-pressure sales quotas~

Start times can be anywhere from 6am-8am – must be flexible

Free Parking & Bus Accessible!

Job Responsibilities/Duties:

•  Take inbound calls in a call center.

•  Answer tax related phone calls including W2’s, FICA Agreements and Disability Benefits

•  Deliver personalized service and respond to a variety of product questions

•  Problem solve, research and follow-up with individual clients when needed

Contact Center Representative Qualifications:

•  2+ years of recent experience working in a call center, providing customer service to clients preferred

•  Must type 55-70+ WPM accurately

•  Ability to navigate multiple computer systems while speaking on the phone.

•  3+ years of excellent customer service experience.

•  Excellent verbal and written communication skills

•  Pre-employment screens include a Drug Screen, Background Check and Education Verification.

Soft Skills/Experience:

•  Proven outstanding customer service experience and solid work history required.

Education:

•  High School Diploma or General Education Diploma required

How to Apply: For immediate consideration, click ‘Apply’ button below. For additional information call Maureen Wehrley or Liisa Erickson at 503-227-3332. Please reference Job ID #200195.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com