Contact Center Rep 1 in Hillsboro, OR at Volt

Date Posted: 1/14/2020

Job Snapshot

Job Description

Call Center - Contact Center Rep (Insurance Company) 

$17.50 - $18 per hour- Temp to Hire Opportunity!

*Bilingual candidates encouraged to apply*

Multiple openings with start date of March 2, 2020

M-F Full Time (40 hours)

Work location: Hillsboro, OR

Free Parking, Steady Weekday Schedule, Weekends off, and no up selling or high pressure sales quotas~

This is a Monday through Friday position - Shift time starts between 5am-8:30am and would be an 8 hour shift from the selected start time. 

Job Responsibilities/Duties:

•  Take inbound calls in a call center.

•  Ask probing questions about the callers leave of absence.

•  Sending any required paperwork to employees.

•  Ask probing questions to screen the calls as you receive them.

•  Fax information to doctors.

•  Send information to employers.

•  Assist the client if possible or transfer them to the appropriate party if need be. 

Contact Center Representative Qualifications:

•  Must have 3+ years of recent experience working in a call center, providing customer service to clients

•  Must type 45-50+ WPM accurately (Assessment required)

•  Ability to navigate multiple computer systems while speaking on the phone.

•  3+ years of excellent customer service experience.

•  Dependability is pertinent when working in a call center. History of good attendance is important for success in this position.

•  MS Office experience required

•  Pre-employment screens include a Drug Screen, Background Check and Education Verification.

Soft Skills/Experience:

•  Proven outstanding customer service experience and solid work history required.

•  Demonstrated ability to provide empathy.

Education:

•  High School Diploma or General Education Diploma required. Associates degree preferred. 

Bonus Experience:

•  Experience working for an Insurance Company and/or with Disability/Medical Claims.

How to Apply: For immediate consideration, click ‘Apply’ button below. For additional information please call 503-227-3332 to speak with a recruiter. Please reference Job ID# 213625.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.