Contact Center Rep I in Hillsboro, OR at Volt

Date Posted: 11/2/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Hillsboro, OR
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    11/2/2018
  • Job ID:
    146860
  • Pay Rate
    $16.0 - $19.0/Hour
  • Contact Name
    Volt Branch

Job Description

Call Center - Contact Center Representative

(Claim Intake for Short / Long Term Disability and Paid Family Leave)

Temp-to-Hire Opportunity!!

$17.50 per hour and $18.33/bilingual

M-F Full Time (40 hours)

Work location: Hillsboro, OR

Volt is looking for Contact Center Reps to work with one of our favorite clients.  It’s a great opportunity to get your foot in the door with one of Portland’s premier insurance providers.  The company’s offerings include: group and individual disability insurance, group dental and vision insurance, retirement plans products and services, and investment advice. 

Position starts November 26th with interviews starting this week!

This is a Monday through Friday position. The 8-hour shifts would start between the 5am-9am. You must have flexibility to start as early as 5am if requested. 

Job Responsibilities/Duties:

In this position you’ll take approximately 25-35 inbound calls and perform intake interviews for disability claims.  Outstanding customer service skills and empathy are needed as you’ll be discussing short and long-term disability claims as well as Paid Family Leave.  The ability to navigate multiple computer systems while speaking on the phone is crucial as this position requires a lot of multitasking.   

Contact Center Representative Qualifications:

Must have 2+ years of recent experience working in a call center, 3+ years of excellent customer service, type 45+ WPM and a history of good attendance.

Pre-employment screens include a Drug Screen, Background Check and Education Verification.

Education:

•  High School Diploma or General Education Diploma required

Bonus Experience:

•  Experience working for an Insurance Company and/or with Disability/Medical Claims.

How to Apply: If this position caught your eye, send us your resume!  Click ‘Apply’ or email your resume to Liisa Erickson at lerickson@volt.com.

Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contingent/temporary positions. We offer our Workers competitive pay and benefits, as well as educational programs and re-deployment assistance.

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.