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Contact Center Representative in Hazelwood, MO at Volt

Date Posted: 4/11/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Hazelwood, MO
  • Job Type:
  • Duration:
    100 weeks
  • Date Posted:
    4/11/2019
  • Job ID:
    172572
  • Contact Name
    Volt Branch
  • Phone
    314/731-8218

Job Description

Volt Workforce Solutions is seeking energetic and reliable Contact Center Representatives to interact with customers in a call center environment, providing information in response to inquiries about products and services and to handle and resolve complaints.

Job Responsibilities:

  • Resolve service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Required Skills:

  • Verbal and written communication skills
  • Attention to detail
  • Ability to work independently and manage one's time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as MS Outlook or data entry software.
  • High school diploma or GED 

Do not miss out on this opportunity.  Respond today!!

Volt is an Equal Opportunity Employer