Credit Collections Specialist in Bellevue, WA at Volt

Date Posted: 7/10/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Bellevue, WA
  • Job Type:
  • Duration:
    24 weeks
  • Date Posted:
    7/10/2019
  • Job ID:
    186570
  • Pay Rate
    $18.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    425-629-7537

Job Description

Credit and Collections Specialist

4-6 Month Contract

25-30 hours a week

Bellevue, WA

Job Summary: 

The Credit & Collections Specialist will provide support to the organization by resolving outstanding invoice problems from past due accounts, responds to inquiries from customers or external collection resources. This person will make calls or send messages to accounts with unpaid balances, prepare reports for outstanding accounts and gather and report status weekly on unpaid accounts. 

Specific Responsibilities 

  • Collect receivables on assigned portfolio of accounts including high-volume customer base 
  • Reconcile account balances across multiple systems 
  • Answer internal and external customer inquiries (e.g., determining account balances, providing invoice copies, remittance instructions, directing customers to appropriate department for further assistance.  
  • Respond to internal/external customer inquiries such as balance/statement requests, invoice copies, remittance instructions 
  • Handle difficult customer calls (e.g., required hand holding to explain, upset customer, etc.) to include dispute resolution  
  •  Maintain accurate customer notes for use in responding to customers and co-workers 
  • Able to develop and maintain successful partnership with customers, Sales and other back office teams 
  • Distribute a high volume amount of invoices to customers 
  •  Process credit card charges 
  • Follow-up on missed payments 
  • Document collection activity 

Job Requirements: 

  • Strong account reconciliation experience required 
  • General understanding of accounting principles 
  • Working knowledge of MS Outlook, Excel and Word 
  • Organized, able to prioritize workday 
  • Able to work well independently and in team environment 
  • Strong communication skills utilizing email, phone and internal system messaging 
  • Good follow-up and customer service skills 
  • Proficient time management and problem solving skills 
  • Able to work well in a team environment  

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt has over 60 years of staffing experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer many direct hire full-time positions as well as many contingent/temporary positions. We offer our workers competitive pay and benefits, as well as educational programs and redeployment assistance.

Volt is an Equal Opportunity Employer.