Customer Care Specialist in Scottsdale, AZ at Volt

Date Posted: 6/26/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    6/26/2020
  • Job ID:
    234785
  • Pay Rate
    $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    602.889.0198

Job Description

Volt Workforce Solutions is seeking qualified Customer Service Specialist in the Phoenix, AZ area who is passionate about giving the best in "A+" customer service! If this is you, apply! The ideal candidates should be on ready to provide amazing service, build rapport along with aiding and educating customers daily

We are looking for upbeat high energy individuals for full time positions with great and flexible schedules! Proficient typing skills and computer comprehension is a must. You are responsible for ensuring the highest level of customer service.

NO sales activities!

RESPONSIBILITIES:

  • Predominantly answer inbound calls and emails, outbound follow-up calls when necessary
  • First point of contact to answer customers concerns and request
  • Collaborate with team members to come to a resolution and ability to de-escalate difficult situations
  • Communicate effectively and efficiently with clients with a high degree of empathy, compassion and professionalism
  • Must have strong written and verbal communication skills

SCHEDULE:

40 hours a week plus overtime opportunities!!!

  • Monday – Friday: 5am-7pm
  • Saturday: 6am-7pm
  • Sunday: 7am-6pm
  • $15.00/HR

REQUIREMENTS + QUALIFICATIONS:

  • 1 + years’ experience in Customer Service
  • High School Diploma or GED
  • Ability to adapt, extremely dependable and strong work ethics
  • Demonstrated professionalism, attention to detail and accuracy in handling information
  • Ability to work effectively under time pressure and to specified deadlines
  • Proficient in typing and computer comprehension (35+ WPM)
  • Able to manage multiple projects at once and navigate multiple software applications
  • Passion to provide best in class Customer Service

As a Volt employee, you can expect the highest level of support. We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees. Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!

To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.