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Customer Care Technical Specialist - Expert in Wilmington, DE at Volt

Date Posted: 1/12/2021

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Wilmington, DE
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    1/12/2021
  • Job ID:
    262223
  • Pay Rate
    $22.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    215-606-0104

Job Description

Are you passionate about customer service?

Are you a detailed and organized problem solver looking for a new challenge?  

8:30 am -5pm (EST)  or  10 am - 7 pm (EST)

$21-22hr

12 Month Assignment Wilmington DE! work remotely to start 

As a member of the Customer Order Management Installation Team you take responsibility for the customer's instrument acquisition experience. Other duties may include:

  • Manage and coordinate resources across the value stream 
  • Utilizing multiple CRM & MRS systems to schedule installation service orders to Engineers.
  • Own the customer experience to ensure a delightful, premier, delivery and installation.
  • Grow and maintain customer relationships 
  • Communicate site-prep requirements and discuss readiness to ensure successful installation site visit.
  • Champion internally to ensure customer receives a "perfect install" experience.
  • Identify improvement opportunities and drive implementation across the value chain.

If interested please apply at jobs.volt.com 

"Volt is a Equal Opportunity Employer"