Customer Service Advocate in Saint Paul, MN at Volt

Date Posted: 3/29/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
    3/29/2018
  • Job ID:
    106366
  • Pay Rate
    $16.0 - $17.45/Hour
  • Contact Name
    Volt Branch
  • Phone
    651/633-0013

Job Description

Financial Customer Service Representatives - St. Paul

Volt Workforce Solutions has partnered with a well-known financial institution in Downtown St. Paul who is looking to add Financial Customer Service Representatives to their team!

If you are looking for a company that you can build a career with, fosters continuous learning, and delivers exceptional Customer Serviceā€¦ read below!

Job expectations include but not limited to:

  • Answer inbound calls regarding insurance and financial issues
  • Provide excellent customer service
  • Handle complex communications regarding topics such as plan, contract, state and federal rules, which impact our procedures
  • Solve difficult problems via phone calls

Hours: 8:00AM-4:45PM

Pay Rate: $16-$17/hour

Requirements:

  • HS Diploma or GED
  • Must have a MINIMUM of 2 years of recent office experience
  • Desire and discipline to take the Series 6 Exam
  • Must have secondary education
  • Strong job longevity strongly preferred
  • Excellent written and verbal communication skills and professional telephone manner.
  • Solid organizational and time management skills to prioritize workload adjust to changing priorities and meet established deadlines.
  • Strong attention to detail, maintaining accuracy while meeting deadlines.
  • Problem-solving and analytical ability to determine client needs. Includes the ability to identify issues and recommend potential solutions.
  • Strong team player with initiative to learn new tasks.

How to Apply: Send your resume to hvernon@volt.com

Volt is an equal opportunity employer