Customer Service Advocate in Richardson, TX at Volt

Date Posted: 9/23/2019

Job Snapshot

Job Description

This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.

JOB REQUIREMENTS:

*High School Diploma or GED.

*1 year customer service experience in a health care or health insurance environment.

*Experience evaluating customer situations, making decisions, and responding quickly to questions.

*Data entry and/or typing experience.

*Interpersonal, analytical, organizational and independent decision making skills.

*Clear and concise verbal and written communication skills.

PREFERRED JOB REQUIREMENTS:

*1 years customer service experience.

*6 months data entry experience in an office environment.

*Knowledge of medical terminology and anatomy.

*Referral preference given to applicants able to take and meet testing criteria.