Customer Service Advocate in Saint Paul, MN at Volt

Date Posted: 2/26/2018

Job Snapshot

  • Employee Type:
  • Job Type:
    Call Centers
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $14.0 - $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Advanced Customer Service Representatives- St. Paul

Are you looking to start your career with a well know financial institution in St. Paul? Do you have a desire to continue learning and to provide top notch customer service? Enjoy problem solving?

Volt Workforce Solutions is looking for contract to hire Call Center Representatives! This is an opportunity to jumpstart your career LONG TERM with a highly reputable company.

Job expectations include but not limited to:

  • Answer inbound calls regarding insurance and financial issues
  • Provide excellent customer service
  • Handle complex communications regarding topics such as plan, contract, state and federal rules, which impact our procedures
  • Solve difficult problems via phone calls

Hours: 8:00AM-4:45PM

Pay Rate: $16-$17


  • HS Diploma or GED
  • Must have 2 or more years of office experience
  • 2-3 years of call center experience
  • Desire to take the Series 6 Exam
  • Secondary education strongly preferred
  • Strong job longevity strongly preferred
  • Excellent written and verbal communication skills and professional telephone manner.
  • Solid organizational and time management skills to prioritize workload adjust to changing priorities and meet established deadlines.
  • Strong attention to detail, maintaining accuracy while meeting deadlines.
  • Problem-solving and analytical ability to determine client needs. Includes the ability to identify issues and recommend potential solutions.
  • Strong team player with initiative to learn new tasks.

How to Apply: Send your resume to

Volt is an equal opportunity employer