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Customer Service -Alarm Dispatcher in Birmingham, AL at Volt

Date Posted: 6/6/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    6/6/2019
  • Job ID:
    181858
  • Pay Rate
    $12.0 - $12.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    256/341-5013

Job Description

Your new job starts with VOLT!

Volt is currently seeking qualified candidates for a Customer Service Alarm Dispatch role in Hoover, Alabama.  If you have at least 6 months of experience in a customer service role, are flexible, dependable and a team player, this role is for you!

Duties:

  • Respond to alarm messages from multiple software applications accurately documenting each action taken for historical records. 
  • Dispatch police, fire, or guard service for alarm signals as necessary.
  • Notify customer of alarm problems
  • Monitor multiple internal electronic systems for proper operation to assure customers of continuous response to alarm activity
  • Answer incoming customer calls for alarm signals, helping to troubleshoot
  • Opening service tickets for repairs and/or maintenance
  • Data Entry in multiple databases.

Requirements:

  • HS Diploma or Equivalent
  • 6+ months of Customer Service experience
  • Ability to pass all pre-employment screening(s)

VOLT is an equal opportunity employer

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