Customer Service Associate in Auburn, CA at Volt

Date Posted: 6/29/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Auburn, CA
  • Duration:
    24 weeks
  • Date Posted:
    6/29/2018
  • Job ID:
    123755
  • Pay Rate
    $15.0 - $20.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    916/923-0454

Job Description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information as wells as processing orders using an ERP system.

Responsibilities:

  • Handle customer inquiries and process orders
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Two to Four years experience processing orders and maintaining accounts
  • The ability processing quotes and orders utilizing an ERP system
  • Ability to build rapport with clients, both internal and external
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Excellent Computer Skills

Volt is an Equal Opportunity Employer