Customer Service - Benefits Verification in Meridian, ID at Volt

Date Posted: 8/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Meridian, ID
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is looking for a Benefits Verification Specialist for a medical device manufacturing company. After reading the job info below, if interested, email an updated resume (in Word format).
After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658). Be sure to note the Job ID number found on this page and reference it when calling about the position.
Job Title: Benefits Verification Specialist
Reference ID: 190581
Location: Boise, ID 
Position Summary:
Provides administrative, clerical and general office support for the Customer Sales Support team. Responsible for data entry tasks in the Customer Relationship Management system. Responsible for managing the insurance verification processes for the customer sales department. 
  • Enters data into CRM as instructed by IVS staff to initiate and complete Patient Information Sheets (PIFs).
  • Verifies insurance benefits to determined cost share amounts for potential customers as they enter the  sales pipeline as qualified leads.
  • Documents prior authorization details obtained from insurance verification call 
  • Assist with submitting for prior authorizations
  • Assist with Prior authorization follow ups
  • Achieves assigned goals as established by the Customer Sales Support Manager.
  • Notifies pod leader of any deficits in systems for insurance verification.
  • Confirms completion of required training plan before assuming job responsibilities.
  • Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
  • Additional duties as assigned by management.

Knowledge, skills & abilities:
  • Ability to converse in insurance language routinely utilized by the health insurance industry.
  • Knowledge of individual health plan insurances’ DME practices.
  • Ability to read and follow procedures and flow diagrams.
  • Computer competency including MS office, internet and navigation of customer relationship management (CRM) systems.
 Minimum certifications/educational level:
  • High School diploma degree or equivalent combination of education and applicable job experience.
 Minimum experience:
  • High School diploma.
  • Some post-secondary education preferred
  • Experience documenting calls by typing on a keyboard while speaking to a customer on the phone.
As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today!
To learn more about Volt, please visit: and to see more of our job postings, please visit:
Volt is an Equal Opportunity Employer.
Pay Rate is $15/hr.