Customer Service - Glendale in Glendale, CA at Volt

Date Posted: 5/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Glendale, CA
  • Job Type:
    Call Centers
  • Duration:
    24 weeks
  • Date Posted:
  • Job ID:
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt is looking to hire a Customer Service Representative.

Job Duties:

  • Maintain complete and proper documentation and create triggers for follow ups
  • Contact renewals, expiration and cancellations by phone, email and letter
  • Process payments by check or credit card or electronically
  • Prepare schedules of insurance. File claim reports and perform follow-ups
  • Make daily and regular follow up calls to clients to ascertain client satisfaction
  • Be willing to assist team members and other departments


  • Excellent communication skills
  • 1-2 years’ experience 
  • Bilingual 
  • Good analytic skills for identifying customer needs
  • Knowledge of Microsoft Office products

Volt is an Equal Opportunity Employer