Customer Service Rep 1 in The Woodlands, TX at Volt

Date Posted: 8/7/2018

Job Snapshot

Job Description

Job Title: Customer Service Rep. 1 
Location: The Woodlands, TX
Position Summary
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems. Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work.
Top Skills:
1) Self-starter who is completely comfortable making cold calls.
2) Independent worker who requires minimal supervision.
3) Persistent professional who can work with others to obtain the information needed.
4) Able to complete tasks in a fast-paced environment.
Software: Microsoft OUTLOOK, Word, Excel. Familiar with ERP systems; PeopleSoft experience a plus but not required. Familiar with data base inquiries.
Schedule: 8:30 am - 4:00 pm
Dress Codes: Business Casual
As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com
Volt is an Equal Opportunity Employer.
Pay Rate is based on experience.