Customer Service Rep 2 in The Woodlands, TX at Volt

Date Posted: 10/10/2018

Job Snapshot

Job Description

Job Title: Customer Service Rep. 2 
Location: The Woodlands, TX
Position Summary
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.
 
Qualifications:
Must have good verbal and written communication skills, must be intermediate proficiency in EXCEL and WORD. Must have great organization skills to keep track of many details. Must have ability to concentrate on work while in an open-cube environment.

Four Days Per Week: Monday, Tuesday, Thursday, Friday 8:30 am to 4:30 pm
As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com
Volt is an Equal Opportunity Employer.
Pay Rate is based on experience.