Customer Service Rep 2 in Coraopolis, PA at Volt

Date Posted: 4/17/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Duration:
    8 weeks
  • Date Posted:
    4/17/2018
  • Job ID:
    108067
  • Pay Rate
    $0.0 - $15.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    919-782-7440

Job Description

Volt Workforce Solutions is looking for a Customer Service Representative for one of the leading pharmaceutical distributors in North America. After reading the job info below, if interested, email an updated resume (in Word format).

Job Title: Customer Service Representative  

Location: Moon Township, PA

Position Summary

Process orders received via phone and or electronically – obtaining all information necessary to process the order. Build rapport and establish good relationships with referral sources and customers. Maintain billing system files to eliminate billing errors.

Responsibilities
 1. Receive orders by phone or electronic means – obtaining all information necessary to process the order.
2. Contact each new customer to inform them of the order.
3. Follow insurance guidelines when preparing the order to be processed.
4. Contact Healthcare Providers to obtain any additional and/or supporting documentation to complete orders.
5. Communicate any order delays to patients and/or referrals when the situation arises.
6. Closely monitor the Billing System Files – following all accreditation and insurance guidelines.
7. Note any significant correspondence with the patient or referral source accurately in the patient’s account.
8. Complete an evaluation of the patient condition with every order and document this information in the patient’s account.

As a Volt employee, you can expect the highest level of support.  We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.  Contact a Volt representative by applying to this posting online for immediate consideration. Submit your resume today! To learn more about Volt, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com

Volt is an Equal Opportunity Employer.

Pay Rate is $15.50/hr.