Customer Service Rep III in Madison, WI at Volt

Date Posted: 7/30/2018

Job Snapshot

  • Employee Type:
  • Location:
    Madison, WI
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $17.33/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

As a Customer Service Representative, you will support our installment customers and provide exceptional service by listening, solving and responding to their needs in a professional and timely manner. We empower our team members to take care of our customers and take steps to build long term loyalty to our products and brand.
You will:
  • Work in a global team environment to resolve a wide variety of issues
  • Review payment history and account information
  • Update/confirm customer demographics
  • Follow procedures and work within federal and state regulations and company policy.
We require:
  • Minimum of 1 year of experience in a customer service environment
  • Excellent communication, both verbal and written
  • Capacity to quickly change focus
  • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications.
  • A Bachelor's degree in business or a related discipline is preferred
Hours: 8 hour shifts will fall between 7am-6pm CST, Monday-Friday with 2-3 weeks of training on company products, services, and policies.
Payrate: $15 - $17/hr DOE
Volt is an equal opportunity employer