Customer Service Rep in Miramar, FL at Volt

Date Posted: 10/31/2018

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Miramar, FL
  • Job Type:
  • Duration:
    12 weeks
  • Date Posted:
    10/31/2018
  • Job ID:
    146336
  • Pay Rate
    $0.0 - $15.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    512-362-5245

Job Description



Bilingual (Spanish/English) Customer Service Representatives needed to work with Volt at our client, a world leader in the Healthcare Industry!

As a Bilingual Customer Service Representative on this team you will be speaking with new plan members to welcome them and help them understand their plan benefits. You will also be helping existing plan members with their questions and bringing resolution to those issues. This will be handled through inbound and outbound calls (no cold calling/sales), email, and documentation of interactions in the client’s system. You will build lasting relationships and rapport with plan members.

Requirements:

  • High School Diploma or equivalent
  • Proficiency in Microsoft Word and Excel
  • Aptitude for quickly learning and navigating new technology, systems, and applications
  • Proficient PC / typing skills
  • Capacity to maintain confidentiality
  • 6 months or more previous call center or related customer service experience

If this looks like the job for you, apply now or call our recruiting center at 512-362-5245. These jobs will be starting 12/10/18, so don't delay!

Volt is an equal opportunity employer.