Customer Service Rep in Culver City, CA at Volt

Date Posted: 9/22/2020

Job Snapshot

Job Description

Are you looking to work for a Company that makes a difference? 

APPLY TODAY and be part of a company that manufactures Medical Supplies and Masks for essential workers in CULVER CITY!

WE ARE LOOKING TO ADD A SKILLED CUSTOMER SERVICE AGENT TO OUR TEAM!

Summary of position:

  • Multi-Task answer calls, emails from customers, and logging in calls- 2-3 Years’ Experience
  • Perform Sorting and Filling duties- 3 Years’ Experience
  • Maintain customer files so they remain updated and easily accessible- 2-3 Years’ Experience
  • Investigate shortage or damage claims from customers/freight carriers- 2-3 Years’ Experience
  • Import/Export documentations- 3 Years’ Experience
  • Warehouse Inventory Analysis/review- 2-3 Years’ Experience
  • Make outgoing calls and take phone messages or redirect calls to appropriate colleagues- 3 Years’ Experience
  • Utilize office appliances such as photocopier, printers, voicemail, and computer for word processing, and Excel spreadsheet creation etc. 3 Years’ Experience
  • Perform Data Entry Tasks- 3 Years’ Experience
  • Help organize office duties 3 Years’ Experience
  • Retrieve/Submit files or documents to other departments (e.g. Shipping or Order Processing)
  • Perform other office duties as needed

Requirements

  • Proficient in MS; Outlook, Excel, and Word
  • Great communication skills
  • Fast typist
  • Very good Organization and multi-task skills
  • Experience in office setting 
  • Bilingual in Spanish (Read, write, speak)
  • Customer service experience is a must- In a customer service department! Preferably in a manufacturing environment.