Customer Service Rep in Costa Mesa, CA at Volt

Date Posted: 8/15/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Duration:
    7 weeks
  • Date Posted:
    8/15/2019
  • Job ID:
    187449
  • Pay Rate
    $23.0 - $25.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    714-662-1988

Job Description

Volt Workforce Solutions is currently recruiting for two Custoemr Service Representatives:

As a Customer Service Agent for our Insurance Division, you will be responsible for supporting policy holders with any questions on the policy, billing, and other purchases.

You will also act as a liaison between our Insurance Division and the property management staff, regarding anything policy-related. We are seeking energetic and professional customer service professionals who want to join this high-volume support team!

RESPONSIBILITIES:

  • Assumes responsibility for answering approximately 40 inbound calls per day
  • Provides customer service for policy holders in regards to policy questions, billing matters and policy purchases
  • Provide account support to management companies, their respective community onsite employees and insurance policy holders (residents)
  • Assists residents, management and leasing staff with any policy questions or concerns
  • Act as a liaison between the insurance division and management staff
  • Support Insurance Group with website maintenance
  • Perform special projects as assigned
  • Regular attendance and a regular work schedule is an essential function of this job

EDUCATION:

  • **Insurance Agent License (Property & Casualty), Required**
  • High school diploma or equivalent required
  • Bachelor’s degree preferred

SKILLS/ABILITIES:

  • Proficient typing skills.
  • Bilingual, Preferred
  • Good interpersonal and public relations skills.
  • Solid analytical, creative, and problem-solving abilities.
  • Project management skills and well organized.
  • Able to work well independently.
  • Able to assist, direct, and coordinate others

If you are interested in this contract opportunity please call our office at 714.662.1988 or email Truc at tsnoyman@volt.com

950 South Coast Dr. Ste. 180 | Costa Mesa, CA 92626

VOLT | SIXTY YEARS OF SUCCESS

Volt is an Equal Opportunity Employer.