Customer Service Rep in Costa Mesa, CA at Volt

Date Posted: 8/15/2019

Job Snapshot

  • Employee Type:
  • Duration:
    7 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $23.0 - $25.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is currently recruiting for two Custoemr Service Representatives:

As a Customer Service Agent for our Insurance Division, you will be responsible for supporting policy holders with any questions on the policy, billing, and other purchases.

You will also act as a liaison between our Insurance Division and the property management staff, regarding anything policy-related. We are seeking energetic and professional customer service professionals who want to join this high-volume support team!


  • Assumes responsibility for answering approximately 40 inbound calls per day
  • Provides customer service for policy holders in regards to policy questions, billing matters and policy purchases
  • Provide account support to management companies, their respective community onsite employees and insurance policy holders (residents)
  • Assists residents, management and leasing staff with any policy questions or concerns
  • Act as a liaison between the insurance division and management staff
  • Support Insurance Group with website maintenance
  • Perform special projects as assigned
  • Regular attendance and a regular work schedule is an essential function of this job


  • **Insurance Agent License (Property & Casualty), Required**
  • High school diploma or equivalent required
  • Bachelor’s degree preferred


  • Proficient typing skills.
  • Bilingual, Preferred
  • Good interpersonal and public relations skills.
  • Solid analytical, creative, and problem-solving abilities.
  • Project management skills and well organized.
  • Able to work well independently.
  • Able to assist, direct, and coordinate others

If you are interested in this contract opportunity please call our office at 714.662.1988 or email Truc at

950 South Coast Dr. Ste. 180 | Costa Mesa, CA 92626


Volt is an Equal Opportunity Employer.