Customer Service Rep in Levittown, PA at Volt

Date Posted: 10/15/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Levittown, PA
  • Job Type:
  • Duration:
    0 weeks
  • Date Posted:
    10/15/2019
  • Job ID:
    192405
  • Pay Rate
    $0.0 - $15.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    215-561-0104

Job Description

Location: Levittown, PA

Hours: Monday- Friday (8:30pm-5:00pm)

Rate: $15.00 per hour

Do you have experience mortgage, loan, property management, and/or customer service industry? Do you want to work for a company that you can grow with?  Then this is job for you. Interviews are happening NOW.  Apply today www.volt.com

Responsibilities:

  • Respond to vendor and client communication inquiries via email and phone.
  • View submitted work orders and provide auditing when needed to ensure completion of assignments.
  • Maintain a POSITIVE working relationship with a wide vendor network via phone and email.
  • Able to solve problems in well high pressure situations.
  • Able to work well in a fast paced environment.
  • Work with on-site property management vendors to schedule repairs when necessary, inspections among other responsibilities
  • Be the main point of contact of assigned customers
  • Negotiate contracts and handle paperwork (e.g. invoices, orders)
  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Pass on issues to account managers when needed
  • Present new or additional products and services to existing customers
  • Approach prospective clients through cold-calling, email etc. to meet sales targets
  • Send reports on sales activity, accounts status and possible issues

Skills:

  • MUST BE ABLE TO SPEAK on the phone all day with customers, companies ETC..

  • MUST HAVE EXCEL spreadsheet Knowledge

  • Experience in mortgage, loan, property management, asset management, account manager, dispatch, customer service, and/or sales is a plus

Education: High School

Candidate will consent to:

  • Criminal background check
  • Drug testing

Volt is an Equal Opportunity Employer.