Customer Service Representative 2 in Nashville, TN at Volt

Date Posted: 3/24/2020

Job Snapshot

Job Description

Job Title: Customer Service Rep 2: Lease Service Rep

Lease Service Reps reps be working internally as a member of the Caterpillar Finance Department. Will act as Lease Service Reps and will work alongside the Lease Consultant teams. 

Job Duties:

  • Support lease consultants. Lease consultants will deal with the face-to-face interactions, whereas the Lease Service Reps will handle information passed on from that team.
  • Prepare invoices and purchase approvals.
  • Prepare quotes for customers/clients depending on their needs and requests.
  • Make calls to customers/clients whose leases are about to expire. Assist them with renewing and financing.
  • Credit checks and approvals. 
  • Process returns on equipment. 

Desired Qualifications:

  • Background in banking and financing customer service.
  • General knowledge of leasing.
  • Credit and quoting experience.
  • Worked in a business setting.

Volt is an Equal Opportunity Employer

Contact a Volt representative by applying to this posting online for immediate consideration. We look forward to speaking with you soon.