Customer Service Representative 2 in Peoria, IL at Volt

Date Posted: 7/27/2020

Job Snapshot

  • Employee Type:
    Contingent
  • Location:
    Peoria, IL
  • Job Type:
  • Duration:
    48 weeks
  • Date Posted:
    7/27/2020
  • Job ID:
    238894
  • Contact Name
    Volt Branch
  • Phone
    573-723-3700

Job Description

Job Title: Customer Service Representative/Safety Advisor.

Job Description: Safety Advisors in the 24/7 Caterpillar Safety Monitoring Center analyze data and video from in-vehicle systems, such as the Driver Safety System (DSS).

* Safety Advisors in the 24/7 Caterpillar Safety Monitoring Center analyze data and video from in-vehicle systems, such as the Driver Safety System (DSS).

*  Each operator fatigue and distraction event is reviewed, verified, classified and logged for analysis and record keeping.

*Make phone calls and send emails to dispatch/desired personnel to send in relief for fatigued drivers. 

Additional Info/Qualifications

* Will be working 12 hour shifts between 7am-7pm. Rotating schedule of 3/4 days on, 3/4 days off. Must be available on weekends. 

*Must be comfortable using a PC/Microsoft office. 

* Must be able to pay attention for 12 hours. Work is repetitive.

*Bilingual is a plus, but not a must have. 

Volt is an Equal Opportunity Employer

Contact a Volt representative by applying to this posting online for immediate consideration. We look forward to speaking with you soon.