Customer Service Representative - Call Center Experience Needed in Carpinteria, CA at Volt

Date Posted: 4/6/2018

Job Snapshot

  • Employee Type:
    Direct Hire
  • Job Type:
    Call Centers
  • Duration:
    N/A
  • Date Posted:
    4/6/2018
  • Job ID:
    108235
  • Pay Rate
    $40000.0 - $42000.0/Year
  • Contact Name
    Volt Branch
  • Phone
    (805) 560-8658

Job Description



Are you after a solid training program to set your career up for success? DO you let  answer incoming calls, place outgoing calls, perform routine follow-up tasks, and provide exceptional service to with out make one cold call? Want Full Benefits (100%) paid by a company with 3 weeks off? Apply today! 

Call Center Agent Job Responsibilities:

Establishes policies by obtaining client information; determining eligibility; maintaining database.
 



Call Center Agent Job Duties:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.


Call Center Agent Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Compensation: 40 DOE

For immediate consideration, please call our Susan Weslander at 805-450-0783 or email sweslander@volt.com

Volt Workforce Solutions Is An Equal Opportunity Employer