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Customer Service Representative - Medical Pre-Authorization in Gainesville, FL at Volt

Date Posted: 1/14/2019

Job Snapshot

Job Description

Volt Workforce Solutions is currently recruiting candidates for a long-term opportunity with our client in the Gainesville, FL area. This organization is a global leader in the Healthcare & Pharmaceutical Industry offering a great work environment and career growth.


  • Demonstrates proficiency and accuracy using data management systems
  • Contacts insurance companies to verify status of patient benefits
  • Files pre-authorizations for patient with insurance companies.
  • Maintains accurate patient information in data management system
  • Provides patient with information regarding their status, which include: developing financial breaks for the patient, giving the patient estimates of cost and discussing Co-pays, if applicable.
  • Coordinates and collects all necessary documents as requested by insurance providers
  • Maintains all records, files and backup documents related to patient’s insurance information


Successful candidates will demonstrate a POSITIVE ATTITUDE along with 1-2 years Professional experience in the following:

  • Medical insurance authorization experience,
  • Data processing
  • Customer service
  • Heavy phone communication
  • Excellent interpersonal and phone etiquette skills
  • Microsoft Office Suite: Excel, PowerPoint, Word, & Outlook
  • Experienced with insurance portals: Availity, CareCentrix, Medicare Railroad (Palmetto GBA), Optum, Fidelis care, etc.
  • Detail & Team Oriented
  • Strong written and oral communication

Please rest assured that if your resume matches what is reflected in this job posting, you will receive a phone call from a Volt Recruiter to discuss this position with you. 

Volt has a talented and optimistic staffing team focused on the quality of your career.

Volt  is a world leader in the staffing industry, boasting over 60 years of experience.  We work with many of the Fortune 500 and 1000 companies to provide workforce solutions, please visit: and to see more of our job postings, please visit:

Volt is an Equal Opportunity Employer.


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