Customer Service Representative in North Mankato, MN at Volt

Date Posted: 2/22/2018

Job Snapshot

Job Description

Customer Service Representative

North Mankato, MN 56003

Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly whether in a call center or non call center customer service environment.

Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time.

Work is transnational and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services in an effort to up sell an order and may receive incidental additional incentives or SPIFFs for short term contests or promotions. 

To Apply: Contact Christine at 507-304-6514 or

Volt is an Equal Opportunity Employer