Customer Service Representative in Longmont, CO at Volt

Date Posted: 9/24/2018

Job Snapshot

  • Employee Type:
  • Location:
    Longmont, CO
  • Job Type:
  • Duration:
    16 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $20.0 - $25.0/Hour
  • Contact Name
    Volt Branch
  • Phone

Job Description

Volt Workforce Solutions is hiring for an Automotive Customer Service Representative. As a customer service representative you will be responsible for the following duties:

  • Processing orders and up-selling products and tools
  • Providing technical support
  • Maintaining the CRM database
  • Work with Sales Representatives
  • Coordinate times with rest of team for coverage Monday through Friday 7 am through 5 pm.
  • Keep up to date with products

Skills & Experience Requirements:

  • Customer Service:  Communicate with customers via e-mail, fax, and telephone in a professional and courteous manner at all times.  Handle difficult problems and/or customers using active listening and personable attitude.  Identify customer needs and work to resolve issues in a timely manner.
  • Computer Software: Proficiency in order entry, getting around the internet and PC office applications
  • Technical Reading: Able to read instructions and prints to convey information to customers
  • Critical Thinking: Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Highly Detailed: Able to process all forms of work with high degree of accuracy and detail.
  • Communication Skills: Able to receive and respond to daily work instructions and requests; communicate through verbal and written channels
  • Time Management: Able to manage multiple tasks and work autonomously.
  • Travel: Able to travel independently 9 weeks a year
  • Team oriented:  Work across organization to meet the needs of the company for timely and accurate information to customers and engineering
  • Automotive skills:  Experienced in either being a mechanic, service writer, or similar related fields

Volt Workforce Solutions is an Equal Opportunity Employer.