Customer Service Representative in San Antonio, TX at Volt

Date Posted: 7/14/2019

Job Snapshot

  • Employee Type:
    Contingent
  • Duration:
    12 weeks
  • Date Posted:
    7/14/2019
  • Job ID:
    183160
  • Pay Rate
    $14.5 - $14.5/Hour
  • Contact Name
    Volt Branch
  • Phone
    210-340-8800

Job Description

Volt is currently seeking a Customer Service Representative in North East San Antonio. 

Position Summary: 

In this role you will interact with customers in regards to inquires/invoices/complaints, concerns and requests about products with accuracy and efficiency ensuring high customer satisfaction. 

Responsibilities:

  • Process and respond to requests about pricing, availability, invoices, credit memos, order errors, complaints, quotes or any other request the customer might face. 
  • Handle product recall, returns, and cancellations
  • Set up new customer accounts, process orders, forms, and all related items
  • Provide support to the sales representatives 
  • Effectively communicate client information across departments  
  • Other duties as assigned 

Requirements: 

  • Excellent verbal and written communication skills, attention to detail, negotiation skills and interpersonal skills.
  • Strong knowledge of JD Edwards - Oracle, Microsoft Office, Outlook and Excel 

Qualifications: 

  • At least 2 years of experience in a similar position 

Volt is an equal opportunity employer.