Customer Service Representative in Oakland Park, FL at Volt

Date Posted: 10/14/2019

Job Snapshot

  • Employee Type:
  • Duration:
    48 weeks
  • Date Posted:
  • Job ID:
  • Pay Rate
    $0.0 - $16.0/Hour
  • Contact Name
    Volt Branch
  • Phone
    (407) 862-0090

Job Description

Volt Workforce Solutions has excellent employment opportunities for an "Optical" Customer Service Representative in Fort Lauderdale, FL.  Two year's of experience as an Optician- dispensing glasses is required, ABO certified preferred.

Essential Functions of the Job:
• Status jobs
• Take orders over the telephone
• Call Accounts
• Respond to routine to complex inquiries from doctors and clients 
• Investigate and resolve routine to complex customer complaints and grievances
• Enter data into database

• Verbal Communication (clear pleasant speaking voice and professional demeanor)
• Listening
• Problem Solving
• Customer Service Orientation
• PC Proficiency
• Math Aptitude
• Written Communication

Company Culture:
• Uses quality service skills to provide exceptional service to internal and external customers
• Willingness to do whatever it takes (within guidelines) to satisfy the customer
• Team player

Volt is an equal opportunity provider